Dear valued patients,
Thank you for your patience as we reopen during this difficult time. Please use the 3 entrances that the mall has open - entrances 1,2 or 4.
Please arrive 15-30 minutes prior to your appointment due to State mandated 25% mall capacity. 
To promote wellness and safety, our office has implemented new policies and protocols.
Our office has:

• installed desk and optical instrument breath shields (pupilometer, phoropter, BIO)
• posted appropriate signage
• made sure our office is up to date in optometric COVID-19 office response

Our staff and doctors will:

• Always wear surgical masks with additional face shields
• monitor for any symptoms and check temperatures prior to working
• disinfect all contact areas/surfaces and exam rooms before and after each patient
• wash/disinfect hands after each patient
• clean all frames after being handled- if frames are on display, then they have been

               cleaned

• offer you electronic versions of documents (e.g. your prescription, receipts, etc.)

Before you enter you will be expected to:

• Always wear a mask, including children aged >6 years
• answer the COVID-19 questionnaire
• if “yes” or any changes to your previous answers, we will reschedule you for a later visit
• allow our staff to check your temperature(must be <100.0F)
• understand ONLY patients with appointments may enter

Once the above is checked, you may be permitted to enter the office

• once inside, maintain 6 ft distancing and proper hygiene
• use our hand sanitizer upon entry

All patients who come in for eye exam

• understand doctors will perform a MODIFIED EYE EXAM.
• All routine dilation and checking eye pressure with the “eye puff test” will not be performed

during this phase of reopening.. We will NOT accept any first-time contact lens wearers during this phase.

• understand only the patient can enter the exam room (exceptions can be made for minors and those requiring assistance)
• doctors will wash hands and/or don new gloves for each patient
• staff will disinfect all appropriate surfaces immediately after each patient
• doctors will speak as little as possible during the slit-lamp examination and request

          that the patient also refrains from talking unless asked

• doctors may ask for your cooperation to assist in touching your own eyelid(s)

Frame Selection Protocol

• 45 minutes will be allotted for each frame selection appointment.
• each 45 minute slot can accommodate a party of 4
• please make another appointment if you need more time
• you will be assigned a staff member to assist you with fame selection(up to 5 frames at a time), handling, and disinfecting.

ALL FRAMES IN STOCK ARE FINAL SALES, NO REFUNDS/NO EXCHANGES.  WE WILL NOT BE ORDERING NEW FRAMES, OR DIFFERENT COLORS OR SIZE. YOU MUST PURCHASE FRAMES FROM INVENTORY “AS IS”
Dispensing

• At the end of transaction, you have the options of making an appointment to pick up glasses, curb-side pickup, or shipping to you(shipping charge is $11.00 with signature confirmation for 1 pair,  $20 for 2+ pairs)

 
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