WE ARE OPEN, as of July 15, 2020
Entrance #4  to enter.
Current hours: MON-SAT 11 AM-7 PM, SUN 12 PM-6 PM
 
-WE ARE ACCEPTING APPOINTMENTS only  (LIMITED CAPACITY)
  Please call us at 408-263-3000 for more information.

To pickup optical goods, you need to make an appointment (limited capacity) 
                       
Dear valued patients,
Thank you for your patience as we reopen during this difficult time.
To promote wellness and safety, our office has implemented new policies and protocols.
Our office has:

• installed desk and optical instrument breath shields (pupilometer, phoropter, BIO)
• posted appropriate signage
• made sure our office is up to date in optometric COVID-19 office response

Our staff and doctors will:

• Always wear surgical masks with additional face shields
• monitor for any symptoms and check temperatures prior to working
• disinfect all contact areas/surfaces and exam rooms before and after each patient
• wash/disinfect hands after each patient
• clean all frames after being handled- if frames are on display, then they have been

               cleaned

• offer you electronic versions of documents (e.g. your prescription, receipts, etc.)

Before you enter you will be expected to:

• Always wear a mask, including children aged >6 years
• answer the COVID-19 questionnaire

• if “yes” or any changes to your previous answers, we will reschedule you for a later visit

• allow our staff to check your temperature(must be <100.0F)
• understand ONLY patients with appointments may enter

Once the above is checked, you may be permitted to enter the office

• once inside, maintain 6 ft distancing and proper hygiene
• use our hand sanitizer upon entry

All patients who come in for eye exam

• understand doctors will perform a MODIFIED EYE EXAM.

• All routine dilation and checking eye pressure with the “eye puff test” will not be performed

during this phase of reopening.. We will NOT accept any first-time contact lens wearers during this phase.

• understand only the patient can enter the exam room (exceptions can be made for minors and those requiring assistance)
• doctors will wash hands and/or don new gloves for each patient
• staff will disinfect all appropriate surfaces immediately after each patient
• doctors will speak as little as possible during the slit-lamp examination and request

          that the patient also refrains from talking unless asked

• doctors may ask for your cooperation to assist in touching your own eyelid(s)

Frame Selection Protocol

• 45 minutes will be allotted for each frame selection appointment.

• each 45 minute slot can accommodate a party of 4
• please make another appointment if you need more time
• you will be assigned a staff member to assist you with fame selection(up to 5 frames at a time), handling, and disinfecting.

ALL FRAMES IN STOCK ARE FINAL SALES, NO REFUNDS/NO EXCHANGES.  WE WILL NOT BE ORDERING NEW FRAMES, OR DIFFERENT COLORS OR SIZE. YOU MUST PURCHASE FRAMES FROM INVENTORY “AS IS”
Dispensing

• At the end of transaction, you have the options of making an appointment to pick up glasses, curb-side pickup, or shipping to you(shipping charge is $11.00 with signature confirmation for 1 pair,  $20 for 2+ pairs)